Report: Retail NZ 2018

In 2018, RetailNZ found that dairies can help build stronger and more sustainable businesses by diversifying and investing in a new in-store experience. However, the Government needs to do its bit to ensure the policy settings help support successful dairies.

Location is a competitive advantage (they are located within walking distance of homes and are often the only store in some communities).

Security and in-store experience (Customers expect clean, well-lit and pleasant environments, and outstanding customer service).

Diversification (It is also important for dairies to examine their business and diversify their offerings in order to see success in the future).

Government can help (from crime and security to risk-proportionate regulations such as with the sale of smokefree tobacco products).

To read the 2018 Retail NZ Report, please click here.